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Customer Service

Would you like to speak to an ElectricityTexas customer service representative?
Phone: 1-877-213-1053
Weekday Hours: Monday through Friday 7 a.m. - 7 p.m. CST
Weekend Hours: Saturday 9 a.m. - 4 p.m. CST

To Order by Phone

Call 1-877-236-5932
7 a.m. - 9 p.m. CST Monday through Friday
7 a.m. - 8 p.m. CST Saturday

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NOTE: ElectricityTexas.com is NOT your electricity company. ElectricityTexas.com only allows you to connect or switch your service. If you have questions about your service (billing, payments, disconnections, etc.), you must contact your electric company. See your electricity bill for contact information.

E-mail Customer Service:
info@ElectricityTexas.com

Service Providers:
If you are a retail or commercial electricity provider, [click here] to get information on how you can offer your services through ElectricityTexas.com.

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